Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Problem with installation

Problem with installation
Subscrever

 Max_Maxter


Editado 15 de novembro de 2017 - 01:27:57 por Max_Maxter
Hi,
this is the problem:
Voobly crashed, and the exe file got banished. Just like that.

Ok, so I try to install again and an error that says the voobly.exe file couldn't be modified (screenshot 1). Tried it as admin, same thing.
So I change the folder of the instalation and I complete it, voobly work, but an error happens when I try to launch game (screenshot 2).
The diagnose tool of Voobly says it's all ok with the game, but still not working.

24
Any idea?


Thanks a lot!
Anexos:
Captura.PNG (tamanho: 26.25 KB)
Captura2.PNG (tamanho: 31.23 KB)

URL | Responder | Citar
 +sunny@voobly

Voobly Team


Postado 16 de novembro de 2017 - 17:02:36
Perform a clean install of the game and AOC as outlined in the following articles:

Please follow the steps mentioned here to perform a clean installation of the game:
http://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches

Please follow the steps mentioned here to perform a clean installation of the Voobly client
http://support.voobly.com/display/vkb/KB1053+Clean+installation+of+Voobly+client




URL | Responder | Citar
[1]
Exibindo 1 - 2 de 2 mensagens
Ir ao Fórum:
1 Usuário(s) estão lendo este tópico (Nos últimos 30 minutos)
0 membros, 1 convidado(s)

What's popular right now:
Word Association (81 users)
AoKTS updates (53 users)